Why You Can Trust New York Lottery

The New York Lottery’s mission is to raise revenue by administering lottery games to help support the funding of education in New York State. The Lottery holds itself to the highest standards of integrity, credibility, and quality so that players can have absolute confidence in its games.

About

How to Tell if Your Ticket is a Winner

Cashing a Winning Ticket

Buying a Ticket

Scams

Our Commitment to Integrity

The New York Lottery’s Integrity & Investigations Unit has primary responsibility to respond to inquiries and concerns related to the fairness of Lottery games as well as their administration and sale in New York. That means this Unit collaborates with Commission staff, licensed sales agents, vendors, and stakeholders to monitor and enforce that:

Lottery games are created as intended and meet all requirements of approved game design.

Lottery Scratch-off games are delivered from the ticket printer to the Lottery securely and fully intact.

Licensed sales agents and courier services comply with laws.

Lottery customer concerns are reviewed and investigated, when necessary.

Draw equipment is secure and managed under strict guidelines.

Lottery draws are conducted in accordance with authorized procedures.

Suspicious or unusual activity is examined and investigated.

Lottery game operations follow stringent requirements.

Winning tickets meet validation conditions and claim requirements.

If you have questions about a lottery transaction, game, a prize payout, or other concern, contact the Lottery Integrity & Investigations Unit or call 518-388-3416.

How We Keep Lottery Drawings Secure

New York Lottery draws are conducted with the highest integrity, adhering to strict policies and procedures that are regularly reviewed by the Gaming Commission’s staff, internal auditors and independent auditors. Although lottery draws themselves take just seconds, preparation for each draw starts several hours in advance.

Learn More